Steps To Solving Problems

You can read more about the Six-Step Problem Solving Model in our free e Book ‘Top 5 Problem Solving Tools’.Download it now for your PC, Mac, laptop, tablet, Kindle, e Book reader or Smartphone.

You can read more about the Six-Step Problem Solving Model in our free e Book ‘Top 5 Problem Solving Tools’.Download it now for your PC, Mac, laptop, tablet, Kindle, e Book reader or Smartphone.This step relies on: In Step Six, as the results of the project emerge, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.

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Complex challenges for teams, working groups and boards etc., are usually solved more quickly by using a shared, collaborative, and systematic approach to problem solving.

The Six-Step method provides a focused procedure for the problem solving (PS) group.

First, approach the problem with the expectant attitude that there is a logical practical solution just waiting to be found.

Be relaxed, calm, confident and clear in your mind.

“We have an interesting situation”, is better than, “We have a problem.” The third step in systematic problem-solving is to define the situation clearly, in writing. Fully 50% of situations can be resolved by accurate definition.

Step number four is to ask “What are all the possible causes of this situation?Once all the symptoms are found and the problem diagnosed and an initial definition agreed, the PS group begins to explore what has caused the problem.In this step the problem solving team will use tools such as: These techniques help collate the information in a structured way, and focus in on the underlying causes of the problem. At this stage, the group may return to step one to revise the definition of the problem.For example, once the real problem is identified – using “2.Determine the Root Cause(s) of the Problem”, the group may return to the first step to redefine the problem. The goal is not to solve but to evolve, adjusting the solution continually as new challenges emerge, through repeating the Six Step Process.Once the solution has been chosen, initial project planning begins and establishes: The group may use tools, such as a Gantt chart, timeline or log frame.Between Steps Five and during Step Six the operational/technical implementation of the chosen solution takes place.It helps keep groups on track, and enables a thorough investigation of the problem and solution search.It involves implementers and users, and finds a justifiable, monitorable solution based on data.” Failure to identify the causes or reasons for the situation often causes you to have to solve it again and again.Fully 25% or more of situations can be effectively dealt with by discovering the correct causes.